Draft — pending legal review. Not in effect.
This document is a working draft prepared before launch. It has not been reviewed by counsel, is not a binding agreement, and will change. Bracketed items are open decisions. Draft 0.1 — 2026-10-16.
Cancellation & Refund Policy
What happens when a driver, host or ParkHour cancels a reservation.
Driver cancellations
The refund amount for a cancellation is shown before you confirm it. [Cancellation windows and refund percentages to be confirmed and made configurable per listing type.]
Host or operator cancellations
If a host or operator cancels a confirmed reservation, the driver receives a full refund. [Host penalties to be confirmed.]
Events that are postponed or canceled
For Game Day reservations, if an event is postponed or canceled, the reservation is moved or refunded according to the listing’s event policy. [To be confirmed.]
Late returns and overstays
Each listing shows its late-return policy before payment. [Overstay charges to be confirmed.]
Questions
Contact us through the Contact page.